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Moselewski Immobilien

Wilhelminenstr. 100
45881 Gelsenkirchen
Germany

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Tenants: vermietung@moselewski.de
Owners and general enquiries: info@moselewski.de
Utility companies, authorities and tradespeople: versorger@moselewski.de
Phone: +49 209 81 82 766
Fax: +49 209 38 96 440

Visits: by appointment

We get back to tenants promptly, usually within three working days. If nobody answers the phone, please leave a message on our answering machine.

We usually reply in German, but we are happy to try English if needed.

An emergency in your flat? Emergency information

Your contacts

Lukas MoselewskiOwner of the company, contact for property owners

Alfred MoselewskiFounder

To arrange a personal appointment, write to us by e-mail or use the form.

Write a message

Whether you live in one of our buildings, own a property or are interested in a listing: you only see the fields that apply to you. We will get back to you.

This form needs JavaScript switched on in your browser. Without JavaScript, please e-mail us: tenants at vermietung@moselewski.de, utility companies, authorities and tradespeople at versorger@moselewski.de, everyone else at info@moselewski.de.

First choose who you are. You will then only see the fields that apply to you. Required fields are marked with *.

Damage: the house rules (Hausordnung) apply. If it is an emergency, please read the emergency information first.

Acute noise at night? That is a matter for the public order office (Ordnungsamt) or the police. Write to us so that we can sort the matter out with the tenant.

Which certificate do you need? *Do you need a Wohnungsgeberbestätigung to register your address? There is a separate topic for it: Request a Wohnungsgeberbestätigung.

Form from the authority (optional)If the authority gave you its own form, upload it here. You may black out details we do not need for the certificate. JPG, PNG or PDF, 5 MB at most.

How it works: we issue the Wohnungsgeberbestätigung (the landlord's confirmation that you moved in) and sign it. We will send the confirmation to you by post at your new flat. Please make sure your name is on the letterbox. The confirmation itself is a German document, because the registration office (Meldebehörde) expects it in German. You must register with the registration office within two weeks of moving in (§ 17 Abs. 1 BMG). If the confirmation does not reach you in time, tell the registration office straight away (§ 19 Abs. 2 BMG). We do not need your ID or a copy of it. If someone moves into your existing flat, please also send us the notice Change of name or people moving in or out, because the confirmation is only for the registration office and does not update our tenant records.

Move-in date *The day you move or moved into the flat.

Names of everyone who moved in and must register *One person per line, with first name and surname. Include your own name if you moved in yourself.

Good to know: the service charge statement (Nebenkostenabrechnung) comes once a year. It must reach you no later than twelve months after the end of the billing period. More under Frequently asked questions. If your bank details have changed, please choose the topic “Rent, deposit or bank details”.

Your question about the statement

Lost key: please report it as soon as possible. We will discuss with you whether a spare key is enough or whether locks need to be changed. Whether you have to pay depends mainly on whether the loss was your fault.

How many keys? (optional)

Lost on (optional)An approximate date is fine.

Was there anything on the key that shows your address? *For example a tag with a name or address. This helps us decide whether locks need to be changed.

Have you reported the loss to the police or a lost property office? (optional)

Good to know: only fill in the sections that apply to you. This notice does not change your tenancy agreement. Taking in further people may need the landlord's permission (§§ 540, 553 BGB). Please only send proof, such as a marriage certificate, if we ask for it.

Change of name

Previous name

New name

Valid from

Someone moved in

First name, surname and move-in dateOne person per line, for example: Anna Muster, 01.11.2026. This notice does not replace the Wohnungsgeberbestätigung, because everyone who moved in needs it to register with the registration office. Send this notice first, then request the confirmation with the topic Request a Wohnungsgeberbestätigung.

Someone moved out

First name, surname and move-out dateOne person per line.

Good to know: this message is not a notice to end your tenancy. Please send your notice to us signed by post, for example with the form Kündigung durch den Mieter (in German). We will arrange the date for handing over the flat with you.

Move-out date *The day you move out.

New address (optional)If you already know it, for example for the final service charge statement.

Preferred date for the handover (optional)We will get back to you and agree the date with you.

Invoices: Please upload the invoice below as a PDF. Please address it to the owner c/o Moselewski Immobilien, Wilhelminenstr. 100, 45881 Gelsenkirchen, with the property address and the order date.

Company or authority (optional)For example the name of your business, your utility company or your authority.

Your name *First name and surname.First name and surname. Writing on behalf of a relative or neighbour? Please also give the tenant's name in the description.

Your addressAddress of the propertyAddress (optional)Property address (optional) *Tenants: the address of the flat you rent or rented from us. Owners: the address of the building concerned.The address of the flat you rent or rented from us.The address of the building concerned. If it is about several buildings, one address is enough.If it is about a particular building, please give its address.

Flat number or floor (optional)Helps us find the right flat, for example 2nd floor left.

Phone *Required for damage, to arrange a visit by the tradesperson. Otherwise phone or e-mail.Phone or e-mail, one of them is enough.Required, to arrange a visit by the tradesperson.Phone or e-mail, one of them is enough.

E-mailFor our answer. You will receive a short confirmation of receipt.

Another number to call back (optional)For example, if the tradesperson should call someone else.

When is someone at home? (optional)So the tradesperson can suggest a suitable appointment straight away.

DescriptionYour message (optional) *Describe your request in a few sentences. You may write in English.What are you looking for? For example the type of property, location, size and price range. You may write in English.What happened, when and how often? A short log with dates and times helps us.What did you notice, when and where (for example stairwell, cellar, outdoor area)?What happened and where exactly? Is the damage still active, for example is it still dripping?Which property is it (number of flats, commercial units, garages), who manages it now and from when are you looking for a new manager?For example, by when you need it.For example, by when you need the confirmation.Where and how did you lose it?For example, if anything else has changed.For example, anything you would like to clear up about the handover.Which property is it (type, size, location) and by when would you like to sell?What are you looking for? For example the number of rooms, size, location and from when. You may write in English.Which listing is it about? Feel free to give the listing ID (Immobilien-ID) and when you are free for a viewing.Which listing is it about? Feel free to give the listing ID (Immobilien-ID) and when you are free for a viewing.Please give the invoice or order number and the order date.Which meter or supply is it about, and what do you need from us, for example access to the plant room?6000 characters left.

When did the damage start? (optional)A date or a rough indication is enough.

Is it getting worse? (optional)

Have you already told the caretaker or a tradesperson? (optional)

Photos (optional)Files (optional)Up to 3 files in JPG, PNG or PDF format, each up to 5 MB. Your browser makes large photos smaller automatically. Please photograph only the damage and avoid people where possible. Do not send us ID documents, bank statements or medical papers.Up to 3 files in JPG, PNG or PDF format, each at most 5 MB, for example an invoice or a photo of the meter.

We will get back to you promptly, usually within three working days.

How we handle your data is explained in our privacy policy.

For utility companies, authorities and tradespeople

Meter readings, access to plant rooms, information and questions about an order: write to us through the form for utility companies, authorities and tradespeople or to versorger@moselewski.de.

Please send invoices as a PDF through the form or to versorger@moselewski.de, addressed to the owner c/o Moselewski Immobilien, Wilhelminenstr. 100, 45881 Gelsenkirchen, with the property address and the order date.